Legal
Privacy Policy
Last updated: June 2026
1. Who we are
Sellers (operated by Sellers) is a bespoke tailoring atelier located at 3 Sardar Patel Road, Adyar, Chennai 600020, Tamil Nadu, India. This privacy policy describes how we collect and use personal information through our website, sellersstudio.net, and through our direct business relationship with clients.
2. What information we collect
We collect information you provide directly to us:
- Contact information (name, email address, phone number) submitted through our enquiry forms or provided during consultations
- Garment measurements and fitting notes, which form the basis of your personal pattern file
- Commission details and preferences recorded during the tailoring process
- Correspondence (email, WhatsApp, telephone) relating to commissions and enquiries
We also collect limited technical information automatically when you visit our website, including IP address, browser type, and pages visited. We use this information only for improving the website and don't use it to identify individuals.
3. How we use your information
We use your personal information to:
- Respond to enquiries and manage appointments
- Create and maintain your personal pattern file and commission records
- Manage your commissions, fittings, and alterations
- Send style notes and occasional communications if you have subscribed to our mailing list
- Comply with legal and accounting obligations
We don't sell, rent, or share your personal information with third parties for marketing purposes.
4. Data retention
Measurements and commission records are kept for as long as you remain a customer, because that pattern file is the whole point of coming back to us — your pattern file is a working document that is referenced and updated over years and decades. Messages and contact details are kept while you are a customer and for a reasonable period afterwards, long enough to satisfy legal obligations. If you would like your contact details removed from our mailing list, contact us and we'll do so promptly.
5. Security
We take reasonable precautions to protect your personal information from unauthorised access. Client records are maintained in secure systems accessible only to relevant atelier staff. We don't store payment card information.
6. Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete contact information from our mailing list. To exercise these rights, contact us at hello@sellersstudio.net or +91 91761 22221.
7. Cookies
Our website uses minimal cookies for basic analytics and site functionality. We don't use advertising cookies or tracking cookies that follow you across the web.
8. Contact
For any privacy-related questions, contact us at hello@sellersstudio.net or write to: Sellers, 3 Sardar Patel Road, Adyar, Chennai 600020, Tamil Nadu, India.